
Frequently asked questions
FAQ.
Answers to the questions we get most often: from the energy concept to tolerability, shipping and ordering. Anything missing? Drop us a line via the contact page.
sapple Power is an energy gel made from over 80 percent South Tyrolean apple. During exercise it delivers 25 g of carbohydrates per gel, liquid and without gelling agents. And it is well tolerated: in our athlete test it sat heavy in no one's stomach, even at 5 gels per hour.
Three points. First, real fruit as the base instead of highly processed sugar syrup or a synthetic sugar blend. Second, a 4 sugar matrix of fructose, glucose, sucrose and maltodextrin with a 1 to 0.8 glucose to fructose ratio for SGLT1+GLUT5 dual transport. Third, clean label: few ingredients and no artificial flavours. sapple Power is the premium gel for athletes who refuse to separate performance and real ingredients.
The gel is not certified organic. The reason is the preservative, which we are currently replacing. Target: spring 2027.
sapple Power is primarily meant for during exercise, but you can also take it shortly before the start. Take one gel about 15 minutes before the start or after 45 minutes, then another every 30 to 40 minutes depending on duration and intensity. Before short sessions under one hour you usually do not need extra energy. After exercise a proper meal is the better choice.
Rule of thumb for efforts of 60 minutes or more: 50 to 75 grams of carbohydrates per hour, which means 2 to 3 sapple Power gels per hour. Important: do the same in training and racing, your stomach has to learn the routine.
sapple Power contains fructose naturally from the apple. If you have diagnosed fructose malabsorption or hereditary fructose intolerance, the product is not suitable. When in doubt, talk to your doctor before using it.
We ship to the countries of the European Union. We usually dispatch on the next working day after payment, delivery then usually takes 3 to 5 working days from the shipping confirmation. You can see current costs and delivery times in the checkout before you order, everything is broken down transparently. A full overview is in the shipping information.
Contact us directly via the contact form or by email at info@sapple.com. Have your order number ready if possible, that way we can help quickly. Someone usually gets back to you within one business day.
Special legal rules apply to food. Sealed original packaging can be returned within 14 days as long as the seal is intact. Once a gel has been opened, returns are excluded for hygiene reasons. Details and the model withdrawal form are in the withdrawal policy.
Then you get your money back. The 10-gel trial pack comes with our tolerance guarantee. If the gel doesn't agree with you, we refund the purchase price of the pack and you don't have to send anything back. Just email info@sapple.com with your order number within 30 days of delivery. The guarantee applies once per customer. Your statutory rights, such as withdrawal and legal warranty, remain unaffected. The full terms are in our terms and conditions.
Store it in a cool, dry place away from direct sunlight. At room temperature sapple Power is perfectly backpack proof. The exact best before date is printed on every pack. As a rule our gels keep for 18 months from production.
Yes to both. sapple Power is vegan and contains no gluten containing ingredients. It is also lactose free. Full allergen information is on every pack and in the product description in the shop.